Liberating IO Cookie Policy
Effective Date: 17 February 2025
Last Updated: 18 July 2025
We use cookies thoughtfully to support your journey with us.
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services, while respecting your privacy and choices.
At Liberating IO, we use cookies transparently and purposefully, aligned with our principle that “what we achieve inwardly changes outward reality” - including how we handle your digital experience and protect your privacy.
What are cookies and why we use them
What cookies do: Cookies help our website function properly, remember your preferences, and understand how visitors use our site so we can make it more valuable for everyone. Think of them as digital assistants that make your experience smoother and more personalized.
Our approach: We only use cookies that serve you or help us improve our services. We’re transparent about every cookie we use and give you control over your choices.
Types of cookies we use
1. Essential Cookies (Always Active)
These cookies are necessary for our website to function properly and cannot be disabled without affecting your experience.
Squarespace Platform Cookies:
ss_cid - Identifies your session and maintains security while you browse
ss_cvr - Tracks conversion events for our analytics and improvement
crumb - Security token to prevent cross-site request forgery and protect your data
Purpose: Website functionality, security, and session management to ensure safe browsing
Duration: Session cookies (deleted when you close browser) to 2 years for persistent functionality
Legal Basis: Legitimate interest (essential for service delivery and website security)
2. Analytics Cookies (Your Choice)
These help us understand how visitors interact with our website so we can make it more useful and effective.
Google Analytics:
_ga - Distinguishes unique users to understand site traffic patterns
_ga_* - Maintains session state for accurate analytics
_gid - Distinguishes unique users over 24-hour periods
Squarespace Analytics:
ss_analytics - Tracks page views and user behavior for site improvement
ss_site_* - Site-specific analytics data to optimize user experience
Purpose: Website performance analysis and continuous improvement to serve you better
Duration: 24 hours to 2 years depending on the specific cookie function
Legal Basis: Your consent (you can opt-out anytime without affecting website functionality)
3. Marketing Cookies (Your Choice)
These cookies track your journey across our website to provide relevant content and measure our communication effectiveness.
ConvertKit Tracking:
ck_subscriber_id - Identifies newsletter subscribers for personalized content
ck_utm_* - Tracks marketing campaign effectiveness to improve our outreach
HubSpot Tracking:
__hs_* - Various tracking cookies for CRM integration and relationship management
hubspotutk - Visitor identification for lead tracking and personalized follow-up
LinkedIn Insight Tag (when applicable):
li_* - Professional network advertising optimization for relevant content
Purpose: Personalized content delivery and marketing effectiveness measurement
Duration: 30 days to 2 years depending on the specific marketing function
Legal Basis: Your consent (you control these through our cookie banner)
4. Functional Cookies (Your Choice)
These enhance your experience by remembering your preferences and making our services work more smoothly.
Calendly Integration:
calendly_session - Maintains booking session data for seamless appointment scheduling
Typeform Integration:
_tf_* - Remembers form progress and preferences so you don’t lose your work
Purpose: Enhanced user experience and functionality that makes our services easier to use
Duration: Session cookies to 1 year for persistent preferences
Legal Basis: Your consent (improves your experience but not essential for basic functionality)
How we use cookies to support your transformation journey
Service Delivery and User Experience
Maintaining your session during website visits so you don’t have to log in repeatedly
Remembering your preferences and settings for a personalized experience
Ensuring security and preventing fraud to protect your information
Processing appointment bookings and form submissions smoothly
Understanding and Improvement
Learning which pages and content are most valuable to visitors like you
Identifying technical issues or slow-loading content that affects user experience
Measuring the effectiveness of our content and services to make them better
Improving navigation and user experience based on real usage patterns
Communication and Relationship Building
Tracking how you discovered our services to understand our community better
Measuring the effectiveness of our content marketing and thought leadership
Personalizing your experience based on your interests and coaching journey stage
Following up appropriately with potential clients who’ve shown interest in transformation
Supporting Your Journey
Understanding the transformation pathway that works best for different visitors
Identifying common questions or challenges in our discovery process
Optimizing our service delivery based on user behavior and preferences
Supporting the natural rhythm of client engagement and decision-making
Your cookie choices and control
Managing Cookie Preferences
Cookie Banner Settings: When you first visit our website, you’ll see a cookie banner that allows you to:
Accept all cookies for the full website experience
Accept only essential cookies for basic functionality
Customize your preferences by category to match your comfort level
Learn more about each cookie type before making your decision
Browser Controls: You can also manage cookies through your browser settings for complete control:
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data
Understanding the Impact of Your Choices
Essential Cookies (cannot be blocked):
Website may not function properly without these
Security features may be compromised
Unable to maintain session state or remember your login
Analytics Cookies (your choice):
No impact on your browsing experience or access to content
We receive less insight into website performance and user needs
May result in less optimized user experience improvements over time
Marketing Cookies (your choice):
You may see less relevant content and communications from us
We cannot track the effectiveness of our content and outreach efforts
May receive more generic rather than personalized content recommendations
Functional Cookies (your choice):
Need to re-enter preferences and settings each time you visit
Form progress may not be saved if you navigate away
Integration features with scheduling and assessment tools may not work properly
Third-party cookies and data sharing
We only use trusted third-party services that maintain strong privacy protections and are committed to data security:
Google Services
Google Analytics (Privacy Policy): Provides website usage insights for improvement
Google Calendar (Privacy Policy): Enables appointment scheduling integration
Google Workspace (Privacy Policy): Supports secure document sharing and communication
Squarespace Platform
Website Hosting (Privacy Policy): Essential for website functionality and performance
Analytics (Privacy Policy): Built-in website performance tracking
Security (Privacy Policy): Protection against threats and spam